Can I have a component be automatically assign once a person is assigned to a ticket?

Jeremy Price August 16, 2016

I want to be able to assign a ticket to a person and then have JIRA automatically assign the component afterwards of my choosing. I would set the mapping for the assignee to component ratio beforehand. I don't know if this is even possible and if it is what would be the process to do it. 

3 answers

1 accepted

2 votes
Answer accepted
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 16, 2016

You'd have to use scripts and they aren't available in the cloud

1 vote
Steven F Behnke
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 16, 2016

There's out-of-the box methods to accomplish the opposite – Set a component and then autoassign. 

0 votes
Gregory Kneller
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 16, 2016

It is relatively easy to do using JJUPIN Live Fields

Suggest an answer

Log in or Sign up to answer