Hi, our clients do a lot of UAT testing for our products. We have a workflow that has them Passing or Failing a UAT. I was wondering if there were a way to have the Fail UAT change, kick off a new parent JIRA for us to action from the client. Is that possible to configure? Thanks a lot.
A 3rd party plugin has provided this feature of creating and linking a JIRA issue as a post function in a work flow. It is called Exocet.
Details on their product can be found here:https://studio.plugins.atlassian.com/wiki/display/JCALP/Exocet+plugin+for+JIRA
And information on the post function you are concerned with is also documented here.
I hope this helps,
I believe this plugin will allow you to do what you want. You should be able to create an issue and link it back to the original.
I believe this example plugin script will do what you want.
How does your user acceptance testing (UAT) clients interact with Jira? Do they have their own logins or do they email their response to the Jira? Is there an existing UAT jira issue in the system for your clients to interact with? Do you want each client to create their own issue for the same failure?
Thanks Norman. Our clients have their own logins. They have the access to push the JIRA's into the next statuses. We can create a separate UAT workflow for when these failures occur. Ideally we'd like JIRA to create a new parent JIRA once they click into Fail UAT. We could ask the client to create a JIRA when this happens, but it would be great if they were directed into a new parent JIRA. Thanks again.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs