Can I generate a Jira ticket from one Jira project to another?

I have one project ticket that is created but want it also to exist in another area to be managed.

I hope this makes sense. Any help is appreciated.

 

Thanks,

David

3 answers

Clone Plus for JIRA provides a Clone issue operation that allows you to clone to a different project among other things including customized operations.

Always a good choice when this question comes up smile

0 votes

An issue lives in a single project, you can't have it in more than one.

You could clone, move and link it, but the separate issues will remain separate.  (Unless you start coding)

Thanks Nick. How does the cloning process work? I'm ok if they remain duplicate items in different areas (this is due to too many chefs...). I just need the ticket to be generated in another project area that is visible to a different audience.

It's basic, as Atlassian were given so many use cases, there's no way they could code for all of them.

You click "clone", and you get a new issue in the same project with all the same fields set the same as the original.  As a new issue, the history and comments are removed, as they relate to the old one (Optionally, it prefixes the summary with "clone" and provides a link between the two)

There are a number of add-ons that do more - clone and move, and clone plus are the two I've used.  You'd want to compare them for yourself (although I lean towards clone plus myself)

JIRA "Clone" feature will work for you if you just need a copy of a JIRA issue to/from a JIRA Project (NOTE: it has no dependencies or relationship at all, it's just a pure copy).

If you have to 2 separate JIRA instances, you can do a "Remote Copy" to your JIRA instance (This option will only appear if you have configured application links between your 2 JIRA instances).

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,334 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you