Can I filter release notes to exclude 'internal' issues?

We often have the situation where to resolve an issue, we need to raise a related issue. For example in order to satisfiy the issue:

UNI-115 - "The asset ID should be displayed on the Fault Screen"

we have raised

UNI-116 - "The DAO routine for retrieving Faults needs to be extended to include asset ID".

When we produce release notes for the customer - using the inbuilt JIRA release notes template system - we would like to exclude UNI-116, as it is not relevant to the customer.

One solution I can see is to introduce a custom field marking the UNI-116 as 'internal' or 'do not display on customer release notes', and then amend the release notes templates for customer release notes to take this field into account.

Alternatively, can we raise sub-issues and exclude sub-issues on customer release notes? One disadvantage of this would be that we may want some sub-issues to be customer-visible.

Any advice or suggestions would be welcome!

James

2 answers

1 accepted

I think the best answer is to use an 'internal' custom field.

This might work...

  1. Add a secrity scheme to the project with one security level - "Internal Only".
  2. Configure the scheme so the default level is 'none'.
  3. Set the security level on the internal issues to 'Internal Only'.
  4. Create a new user for your self to mimic being non internal.
  5. Run your release notes as this user.

Cyril,

Thanks for the suggestion. On balance, I think a simple 'internal' custom field is going to be the answer!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Amir Kazemi
Posted an hour ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

9 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you