We often have the situation where to resolve an issue, we need to raise a related issue. For example in order to satisfiy the issue:
UNI-115 - "The asset ID should be displayed on the Fault Screen"
we have raised
UNI-116 - "The DAO routine for retrieving Faults needs to be extended to include asset ID".
When we produce release notes for the customer - using the inbuilt JIRA release notes template system - we would like to exclude UNI-116, as it is not relevant to the customer.
One solution I can see is to introduce a custom field marking the UNI-116 as 'internal' or 'do not display on customer release notes', and then amend the release notes templates for customer release notes to take this field into account.
Alternatively, can we raise sub-issues and exclude sub-issues on customer release notes? One disadvantage of this would be that we may want some sub-issues to be customer-visible.
Any advice or suggestions would be welcome!
This might work...
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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