Can I edit the workflow so reopening the parent ticket will auto reopen all subtasks?

I have a parent ticket with about 30 subtasks.

I want to be able to reopen the parent ticket and that will reopen all subtasks assicated with it

1 answer

1 accepted

0 votes
Accepted answer

There isn't a way to trigger workflow operations in a different ticket from a single ticket (however, they can be prevented). As subtasks are (in JIRA) only considered a special Issue Type (with a special Issue Link to a given ticket), they are similarly immune to actions in other tickets.

The best way to fix this is to Reopen the parent ticket, then perform a JIRA issue search "parent = <parent_issue_id>" and Bulk Transition the resulting subtasks accordingly.

Does that help?

Sadness. Thanks for the work around though!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,095 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you