Can I edit/add "Create Ticket" text instead of "Create Issue"?

Mohin Uddin July 14, 2013

Hi Expert,

Can I edit/add "Create Ticket" text instead of "Create Issue"?

Please find the attached screen shot.

appreciate your help

Thanks

Mohin

2 answers

1 vote
RambanamP
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 14, 2013

you have to change the "createissue.title " property text in JiraWebActionSupport.properties file which is located at

C:\Program Files\Atlassian\JIRA\atlassian-jira\WEB-INF\classes\com\atlassian\jira\web\action

0 votes
Alex Perez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 14, 2013

Hi,

I think that the best way is creating a customized translation. You will need to identify all phrases with "Issue" word, and then replace them with "Ticket"

https://developer.atlassian.com/display/JIRADEV/Customizing+Text

HTH

Suggest an answer

Log in or Sign up to answer