Can I easily allow copying of issues between two JIRA instances?

I am hoping someone can tell me if there is already an existing solution for this use case.

We run an open source project that accepts bug reports on a public JIRA instance. We also have an instance of JIRA that we use internally. It would be nice to easily copy an issue into our internal JIRA instance, and automatically link it to the public issue. This allows us to get it on our scrum board.

I realize there is an import/export feature, I'm looking for a push-of-the-button solution, though.

2 answers

0 vote

You certainly can, you'll have to add a plugin though and then configure application links between your instances. the JIRA to JIRA Issue Copy plugin and it addresses your use case perfectly. It's a free plugin authored by Atlassian, although it is unsupported.

0 vote

You can also take a look at ConnectAll. You can use it to sync onDemand projects to internal JIRA projects and can have rules that defines the sync.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,322 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot