Can I delete the system user Zephyr for JIRA Cloud?

Margaret Dineen April 12, 2015

Can we disable the above user or will that cause problems with Zephyr? We are using JIRA and Zephyr. Thank you.

1 answer

1 vote
Robert Massaioli _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 13, 2015

Short answer: Yes it will cause issues for the Zephyr Cloud add-on. Maybe you can restrict that users access to projects you don't want Zephyr to touch instead?

Longer (more technical) answer: Atlassian Connect is the framework that all ecosystem developers (like Zephyr) must use in order to write plugins for Cloud. In order to give these add-ons the ability to perform actions in Cloud the Atlassian Connect framework creates users on their behalf through which they can perform actions. When the add-on's request permissions (at the time that they are installed) and you agree to them then the service user is created for the add-on.

If you were to create the user then the Connect add-on would no longer have the scopes required to perform any actions or queries against Cloud. So I don't recommend doing that; you'll probably have to reinstall the add-on to fix it.

Edit: The good news is that the team in charge of User Management seems to have thought of this already:

Screen Shot 2015-04-13 at 8.55.24 pm.png

As you can see you cannot deactivate or delete the user. Though you can modify their groups, and thus the permissions, of the SYSTEM user.

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