• Community
  • Products
  • Jira
  • Questions
  • Can I customize a notification scheme based on an event (ie. Issue Created) AND who triggered the event (ie. Group)?

Can I customize a notification scheme based on an event (ie. Issue Created) AND who triggered the event (ie. Group)?

Can I customize a notification scheme based on an event (ie. Issue Created) AND who triggered the event (ie. Group)?  For example, I want JIRA to email the CEO only when the Account Management team creates a JIRA ticket.  Currently, I only see the ability to configure a notification scheme based on an event only.  

1 answer

This widget could not be displayed.

No, the notification scheme is purely "on event, notify group"

You'll need a listener or one of the email or scripting add-ons to add that sort of business logic.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

162 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you