It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I configure an auto/ default watching list for a ticket in Jira ?

Hi,

Jira v4.0.1#471

After I open a ticket, I always have to add someone specific to the watching list.

Can it be automated so he will always be a watcher ?

Thanks

9 answers

Just add the user/s in the notification scheme.

The "Update Issue Custom Field " post function comes by the Jira Suite Utilities plugin. Check the compatible version for your Jira version

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities

If you want to auto populate the watchers field before creating issue, add the users as default value for the watchers field Under Custom fields.

Custom fields -> locate watchers field -> click configure -> select edit default value -> add the required users

Hope it helps.

hi Venkat, I tried to look for the Watchers Field but it's not there under the Custom Fields. Is it because I am using 6.1.4 ? Then I tried to add a Custom Fields with the User picker but I can only add one user as the default value and not multiple users. How will it work if I want multiple users be part of this watchers when the issue is created.

These instructions do NOT work for JIRA 6.4-OD

I have the JIRA Suite Utilities:

  • com.googlecode.jira-suite-utilities

...but there is no "watchers" field under custom fields... so there is no way to edit the default values.

  • /secure/admin/ViewCustomFields.jspa

Nor does watchers show up under the project fields:

  • /plugins/servlet/project-config/<project>/fields

What am I missing?

- Tom

I understand. But through the "watching" it's not possible ?
Thanks, I'll check that, no idea yet how the scripting thing works in Jira

See the answer from @Venkat, it will be easy for you then.

If you want to add users as watchers after creating issue, try "Update Issue Custom Field " post function.

If you want to auto populate the watchers field before creating issue, add the users as default value for the watchers field.

Hi,

Can you please elaborate how to do this ? Didnt find the way for both of your propositions

Thanks

Hi,

Can you please elaborate how to do this ? Didnt find the way for both of your propositions

Thanks

The Update Issue Custom Field " post function comes by Jira Suite utilities plugin. Check the compatible version for your jira

https://marketplace.atlassian.com/plugins/com.googlecode.jira-suite-utilities

If you want to auto populate the watchers field before creating issue, add the users as default value for the watchers field under custom fields.

Custom fields -> locate watchers field -> click configure -> select edit default value -> add the users

Hope this helps

Our organization has developed a plugin to do exactly this. You can automatically watch issues based on any JQL rules you specify. You can find the plugin here.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Calling all Jira Cloud users! Give us feedback on our exploration of a new navigation.

Hi everyone! My name’s Matt and I’m a product manager at Atlassian. I work in the navigation & findability space for all our Jira Cloud products. We’ve been working on trying to improve the exp...

968 views 15 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you