I am having currently a minor by still annoying usability issue:
My workflow in Russian, and statuses/transiton names, which I defined - they dont really fit in the default tatuses/transiton buttons -
which is not so convenient for the agents, also looks ugly enough. Of course, I can always go to "make statuses and transitions shorter" solution, but this - statuses/transiton names - is the only way for my agents to see the workflow, so.....
Thanks in advance for any tips/advice!
There is a known limitation of 25 characters in the workflow transition buttons. You can find a bug for this behavior at JRASERVER-39809. Please vote on the issue to add impact and you'll be notified when the issue is updated.
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