Can I change my domain?

We are working under a new company, I am curious if we can have the domain changed for our account. See example below:

https://oldCompanyName.atlassian.net

https://newCompanyName.atlassian.net

5 answers

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Kelvin Yap Atlassian Team Aug 22, 2012

G'day Eric,

As per our page on Restricted Functions in Atlassian OnDemand, you are currently unable to change your Atlassian OnDemand domain after the instance has been created.

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Yes, you can, but if you change you domain, you site weight factor will drop. www.1996shop.com

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Yes, but you need to contact Atlassian OnDemand support to get it done.

What's happening @nic-brough, some comments are being posted many times?

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Yes, but you need to contact Atlassian OnDemand support to get it done.

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Bruno Rosa Atlassian Team Aug 30, 2012

Hi Eric,

You can't change the domain name as per the Atlassian OnDemand Resctricted Functions. However, if you'd like to "change" the domain, I'd recommend you to sign up for a new account under Atlassian and create a new instance with the new name. Then, migrate your data from the old instance to the new one, and deactivate the old instance.

Hope it helps.

Bruno Rosa

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