Can I add log work when assigning a ticket (not transition) ?

I am trying to setup time tracking whenever a user assigns a ticket to someone else as optional.  I can set this up for transitions, i.e. Open to In Progress, etc., but I want to a have this in the dialogue when a user assigns the ticket to someone else without going through a transition.  Is this possible?

1 answer

You can disable actual assign for [ specific project & issue type ] through announcement banner and create a workflow transition called assign which can be treated as a workflow transition and where you can use the worklog functionality.



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

202 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you