Can I Link Zendesk ticket to Multiple JIRA issues?

[Ondrej Matejka]

Can I Link Zendesk ticket to Multiple JIRA issues via the Zendesk connector? Would bi-directional mappings work then, or one-way only?

Thanks!

[AhmadDanial · Accepted solution]

Hey there, Ondrej.

To speed things up on your side, I would recommend you to address the queries that you have directly to the plugin vendor directly. They will be the best point of contact when you have questions about the plugin usage:

• Name: CustomWare
• Address: 2741 Middlefield Rd, Suite 200, Palo Alto CA 94306-2567, United States of America
• Support: http://www.customware.net/services/support
• Phone: +1 888 707 0088, +61 2 9900 5700

Hope this helps.

Warm regards,

Danial