Can HTML emails be enabled per-project in Jira?

I'd like to be able to switch on HTML email notifications for a specific project in Jira.

Can this be done? How?

1 answer

1 accepted

Notifications are a per-user preference, so unless you can't just switch over.

There is one hard coded issueEventListener that is responsible for triggering emails according to your project notification scheme. Atlassian do not currently allow you to disable that, so it will send a mail in whatever format a user has selected.

It could be done but it isn't trivial and involves JIRA source changes (to remove the hard coded listener). I did that for a proect called JDigest. You would likewise need to create a custom issue event listener based on the existing one, ignoring user preferences for your nominated project. My guess is that this is too much effort....

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,308 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot