Can Customers close the issue?

Can customers close issues on JIRA? or only agents and administrators are allowed to do so?

1 answer

Hello Siddhesh,

 

Currently customers cannot close issues in JIRA, once this is an unavailable feature. However it's already being tracked through JSD-40. 

As this feature request is not yet implemented, I'd advise you to follow up on JSD-40, and take some time to vote on the feature to increase its popularity. Also, please feel free to add any comments you think relevant to it.

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