Can Bulk User upload plugin create users without putting them in the jira-servicedesk-users Group?

I want to upload a csv of 1000 users and the "Customer" Group is specified in the csv.

The users are created in the "Customer" Group and they are automatically added to jira-servicedesk-users group as well.

I don't want these users taking up a license - how can I do this?

1 answer

1 accepted

Hi Scott,

This group is added by the API call to create the user so there is no control over it.

Maybe this thread will help you:


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