I have now roughly 1 year experience administrating JIRA with no JIRA background before.
Some questions are:
I am trying to figure out some best practices to maintain order and organization as a administrator.
I also want to fine tune my JIRA Admin skills/responsibilities and set the bar at my company. I found these books on Amazon, does anyone recommend any? I am planning on doing some sort of training as well either at Atlassian university or a 3rd party training provider. Training like: http://jirabootcamp.com/
Any words of wisdom would be appreciated.
I don't think there are any particular best practices to guide you here, it depends on how your company works. Becoming a JIRA "expert" is not an insignificant time investment. Do they have that time? Do you trust them not to break the system? How good are your backups really?
At my company, labor accounting practices mean that the time is limited for the Software Leads who might have a reason to act as their own administrator. Based on that, our process is:
I don't have any recommendations on training. As far as books, I find they're usually too out of date compared to the current release version. I rely on online documentation, this forum, Google search, and Support.
For your skills, you've already picked out the recommended path - Atlassian university, then sign up for the standard Atlassian training (and the certification scheme which is coming very soon too!). I tend to recommend Matt Doar's JIRA book, but I'm biased as I get a mention in the credits
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