We are trying to import all the issues from our development instance to the test instance through the CSV import feature.
All the mappings works perfect(customfields,comments,Date created etc). There is only problem with attachments.
Attachment gets copied, however when we open the file it is corrupted. Can you please suggest how to resolve this issue.
Take a look at your logs and see if you find an error similar to this:
Attachment does not exist in filesystem /opt/atlassian/jira-home/data/attachments/
If you see the above verify the file attachment directory. Let us know if you see other errors.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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