I successfully imported a CSV file.
I can search for and find Issues, but the Backlog is not populated.
Can anyone suggest why this is happening and/or how to correct this?
Thanks in advance for your help.
A board selects a set of issues. If you create a new issue, it needs to match the criteria for that board. I suspect your board says something like "project = X" and you've created the issue in project Y, so it's not in the backlog. Or "project = X and status != new" and the new issue is in status new. Or... well, there's loads. You can go to the board configuration and view the criteria there.
It could also be that the imported issues are in an unmapped status. Ensure that the issues status exists on the board.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs