CSV Import Multiple Source Fields to JIRA Description Field

Brad Rutledge July 17, 2023

I am working to prepare an import via CSV to JIRA and am using a small sub-set of data to work through this. I was hoping to be able to import multiple fields from my source data into the Description Field in JIRA. I know that this is possible for some JIRA fields but cannot locate which ones this applies to. When I did my test import where I had 2 source fields mapped to Description only the data from the first field mapped but not the second. This leads me to believe that the Description field is not one that can accept multiple values from the source file. Can someone please advise?

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Sayed Bares _ServiceRocket_
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July 17, 2023

@Brad Rutledge 

You can import multiple values into a single Jira field only if the Jira field accepts multiple values (like Affects Version, Component, Labels ...). To do this, your CSV file must specify the same column name for each value you wish to import to the same field. Here is an example which you can refer to:

IssueType, Summary, FixVersion, FixVersion, FixVersion, Component, Component
bug, "First issue", v1, , , Component1,
bug, "Second issue", v2, , , Component1, Component2
bug, "Third issue", v1, v2, v3, Component1,

 For more information you can refer to the following documentation:

Brad Rutledge July 17, 2023

Thanks for the response. I did review the CSV Import article but it was not clear on which fields will allow multiple fields allowed this it only provides examples e.g. Is there somewhere this definitive list of fields that allow this are contained? Thanks

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David Alvarez Alvarez April 18, 2024

I am trying to import values ​​into multiple selection fields and I don't quite understand what I have to put in the summary field for it to work;

Any suggestions?

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