It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

CRM For Jira - Link Products and Companies, what am I missing?

First off, when I installed CRM I didn't get all the sample data showed in the documentation.  

Regardless, here is what I'm trying to do.  I simply want to link a product to a company but I guess I'm not sure how to do it.  I created a tab in the Products page and added a field called "Vendor".  I set it to a dictionary but I cannot select Companies.  My understanding is that Companies should technically be a dictionary.  As a matter of fact, I tried to create a dictionary called Companies and it said it already existed.  However when I use the dropdown it's empty.  Also when I go to the Libraries tab  in CRM it is also empty.  I've tried looking at some of the videos on youtube but didn't see anything that helped (except maybe a 1 hour video in Russian).  


Does anyone have a tutorial for this add-on?

5 answers

0 votes
Nic Brough Community Leader May 28, 2015

Which CRM addon is it?

Teamlead CRM For Jira

And thanks for the upvote :)

I get the same behaviour. Been scratching my head for about a day so far on this.

Hi @Scott Beeson,

Please note that CRM is supported by Teamlead, so I believe your best option is to contact them directly.

If this answer was helpful, please allow me to ask you to mark my answer as accepted in order to have it in the top of the thread, also helping other customers.

Thanks in advance!

Kind regards,
Felipe Kraemer

Well, I *think* I submitted an issue: Ваш запрос успешно зарегистрирован под номером SUP-16943! На указанный адрес Вам отправлено уведомление с информацией о доступе к нашей системе поддержки, в которой Вы сможете контролировать ход работ над своими запросами. Так же система будет уведомлять Вас обо всех изменениях по Вашему запросу. Спасибо за обращение!

If you could share any response you get I'd appreciate it as I'm still stuck with this.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

We want to hear from you! How do you use Slack and Atlassian together?

Hi Everyone! My name is Mina and I am on Atlassian’s Ecosystems Marketing team. Our team is focused on our technology partnerships and marketplace apps. One of Atlassian’s partners is Slack, who ...

20 views 0 1
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you