Are there any good plugins or product integrations that tie into Jira that allows for Customer Support management. Some key areas are the ability for customers to solve their own issues with a knowledgebase, customer entry of tickets and feedback, chat with live customer support rep, SLA's base of customer support metrics, etc.
Looking for any guidance or suggestions you might have.
Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...
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