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CC'd Email Addresses

Hello

When an issue is logged, is there any way that you can view the other email addresses that have been copied in rather than just the reporters?

Thanks 

1 answer

0 votes
Clark Everson Community Leader Mar 18, 2021

Hi Steve,

I believe if people are CC'd in they are added as watchers. if you have the manage watchers ability, you can click the ... for more and click Manage watchers for a list. Beyond that it's based on permissions scheme, so you would need to check which roles or groups get notifications there.

 

Best,

Clark

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