Buying 10 license

We have 500 license on our server. Only less than 10 has the global administration rights. Actually are these 10 who have the need to use a certain add-on. Can I buy 10-user license for certain add-on for our administrators instead of buying 500? Thank you!

1 answer

3 votes

I'm afraid add-ons have to be licensed at the same tier as your JIRA installation (or, since 7, the largest tier if you have one of the two applications)

Thank you. But I think it is worth of making such changes. I don't think I am the only person who have asked such question. Flexibility is a basic requirement from customer view.

That's up to Atlassian, not the add-on vendors.

In this case, even if it was possible, then it still wouldn't really be fair - the script runner provides functions for all of your users, even if it's only the admins who configure them

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,770 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot