Business Value doesn't show up in a second project

We got the Business Value field to show up just fine on our first project.  However, when trying to add to a second project, it doesn't show up.  On the Create Issue page for the second project, when I use "Where is my field?" it gives me all green check marks.

On the default field configuration screen, I'm tempted to click "Hide" for Business Value and then "Show" again to see if that will help.  But I'm worried that all my data in the Business Value field will be lost for the first project if I do that.  Is it OK to do that without losing data?

Any other advice to get the field to show up?  Thanks.

2 answers

1 accepted

I tried hiding and then showing the field again.  That didn't help.  Any other ideas out there?

I haven't hidden the field in my person "show fields" settings.  Other people aren't able to see the field in the second project, either.

You are going to have to go over all the settings. Check that the field has the right context in the list of custom fields Check that the field is not hidden in the field configuration scheme for the project/ and issue type Check that the field is on the screen for the project and issue type by going through the issue type screen scheme and screen scheme

Nic, it was the context. Thanks!

0 votes

Hide will never lose you any data - you have to physically delete the field to do that!

Have you hidden the field in your own personal "show fields" settings by accident?  Should be the option to the top right of the create/edit.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,169 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot