Bulk users creation issue

Hi,

Please advise as we try to use bulk user creation Plugin but the following error raised:

 

Cause

Referer URL: https://192.168.10.199/secure/BulkUsersAction!default.jspa

com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Database:

        - name:MySQL

        - version:5.1.73

        - minor version:1

        - major version:5

Driver:

        - name:MySQL Connector Java

        - version:mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

java.sql.SQLException: Got error -1 from storage engine

com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:

Database:

        - name:MySQL

        - version:5.1.73

        - minor version:1

        - major version:5

Driver:

        - name:MySQL Connector Java

        - version:mysql-connector-java-5.1.28 ( Revision: alexander.soklakov@oracle.com-20131125092425-yvejy3xvci77ru3k )

 

java.sql.SQLException: Got error -1 from storage engine

        at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.create(EntityManagedActiveObjects.java:107)

        at com.atlassian.activeobjects.osgi.DelegatingActiveObjects.create(DelegatingActiveObjects.java:63)

        at sun.reflect.GeneratedMethodAccessor587.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)

        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)

        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)

5 answers

0 votes
Vasiliy Zverev Community Champion Dec 06, 2016
  1. Check that you use compatible version of this plugin
  2. Contact to plugin developer

Also add plugin name into question labels and question body.

 

Hello,

We're using Bulk User Creator for JIRA version 1.5.1 as we're using JIRA v 6.1.6 in test environment and JIRA v 6.4.13 in production environment.

0 votes
Vasiliy Zverev Community Champion Dec 18, 2016

Hm, you database version is not supported by Atlassian, see this: https://confluence.atlassian.com/adminjiraserver072/supported-platforms-828787550.html

Also, it is bad idea to have different versions for test and prod instances. 

It means that you can not be sure that this which work on test instance will work on product one.

Dear @Vasiliy Zverev @Vasiliy Zverev

Our database is supported as per the below but still not working

Java Version1.8.0_51
Database version5.1.73
Database driverMySQL Connector Java mysql-connector-java-5.1.38 ( Revision: fe541c166cec739c74cc727c5da96c1028b4834a )
JIRA Version6.4.13
Build Number64028
0 votes
Vasiliy Zverev Community Champion Jan 23, 2017

MySql 5.5 and 5.6 are supported.

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