Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Bulk update custom field from CSV in JIRA Cloud

Dear all,

I know that there have been already some questions about this and that it says everywhere that it is possible. I have tried all the answers that I could find but unfortunately it does not work. 

I would like to update a custom field for existing issues using a CSV file. I am an administrator and we are using JIRA Cloud. I understood that I need the summary field, the issue key and my custom field to update. I tried all the combinations of mapping (check box all on the right) and every time I am getting the message that nothing could be updated and that only new items will be imported. 

Can anyone help me please? Is this actually really working in Cloud? 



1 answer

1 accepted

0 votes
Answer accepted

Sorry guys, I was posting too fast and apparently I cannot delete this post anymore. It seems like the issues have been updated correctly and that the messages are a bit misleading. 

So in the end it worked. I just have to ignore the messages... Thanks anyway. 

Suggest an answer

Log in or Sign up to answer
Site Admin

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you