I am trying to move issues from one project into another, and the Jira refuses to copy the Report field's value from the source project to the target project.
I have created a user group and added all of the users to it, and then granted every conceivable permission to that group. Also, I have added that group to every role. And the Bulk Move still demands that I provide a single value for the Reporter field.
What am I missing?
Ok, good start.
Next thing I completely forgot to mention - the user currently doing the bulk-edit needs to have "edit reporter" permission.
You also need to check that reporter is a valid field for the project and all the issue types (it's rare to disable reporter, but it needs checking)
Yes, the user performing the move operation is an administrator, and is also a member of the aforementioned group which contains all users. This group has been granted all possible permissions on the source and target projects.
Finally, the problem seems to occur when the set of items to be moved includes items for which the Reporter is a particular user, "Steve." Here is what I mean: when I attempt to move only those items where the Reporter is "Steve," then Jira does not complain and demand that I supply a default user for the Reporter field in the target project. When I attempt to move only those items where the Reporter is NOT "Steve," then Jira also does not complain and demand that I supply a default user for the Report field in the target project.
So, is it about user "Steve" being the Reporter that causes Jira to behave this way?
Hmm, "curiouser and curioser" said Aliss. Next question - what's different about Steve? What permissions does he have in the project? Specifically I'm interested in "create", but it would be worth checking all of them against the other users profiles.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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