Bulk email address change for JIRA 5.1.2

[Kathleen Buckley]

We have tried using the following script to update (in bulk) the domain names of our email addresses, but it's not working. Anyone know what is wrong with our script? We are running JIRA 5.1.2 and out database is Oracle 11g.

UPDATE CWD_USER
SET email_address = user_name || '@noemail.com',
lower_email_address = lower(user_name) || '@noemail.com',
updated_date = sysdate
WHERE email_address not like '%@currentdomainname.com'

[Matt · Accepted solution]

It is a dumb method, but worked for me.

Have you tried to dump everything to xml backup file, and then using email regex like this:

="^([0-9a-zA-Z]([-\.\w]*[0-9a-zA-Z])*@([0-9a-zA-Z][-\w]*[0-9a-zA-Z]\.)+[a-zA-Z]{2,9})$"

or simple: ="(.*?)@(.*).[a-zA-Z]{2,4}"

[Kathleen Buckley]

We were getting ready to try editing the xml backup file (find/replace all) but my co-worker said you're method was even better. We'll try it out tomorrow. Thanks - we'll let you know if it worked.

[IELC Account (closed)]

In the test environment (Jira v5.2.10 + Oracle 11.2.0.3.0) we :

1. stopped Jira
2. did an direct SQL Update:
update cwd_user
set email_address = substr(email_address, 1, instr(email_address, '@')) || 'newmaildomain.xxx'
,lower_email_address = substr(lower_email_address, 1, instr(email_address, '@')) || 'newmaildomain.xxx'
where email_address like '%@oldmaildomain.xxx';
3. started Jira

The email address is correctly shown, even in the opened issues.

Question:

What was not working in your case?

[Mauro Badii]

How about using the JIRA Command Line Interface:

https://confluence.atlassian.com/display/JIRAKB/How+to+bulk+update+users+email+addresses+and+details+in+JIRA