Bulk edit won't work on advanced JQL but is showing results


We generated this query to do a bulk edit on specific tickets:

statusCategory = Done AND updatedDate <= 2017-05-09 AND type = Story AND project in ("eComm Enhancements 2017", "Ecom Redesign - MUTATION") AND development[pullRequests].all > 0 AND development[pullRequests].open = 0

The query is returning results however, when selecting the bulk changes option, it brings us back to "My open issues" filter.

Any ideas why this is happening?

Thank you!


1 answer

This widget could not be displayed.
Warren Levy Community Champion Aug 23, 2017

Hi Gabriel

To bulk change, you need to have access to do whatever it is as if you were doing it to each issue individually. I've usually seen something like you're describing when the user doesn't have the required access (rights).

Try to do this on a smaller set of issues (I'm assuming your query returns many issues)  - typically less than 10. If you're able to do that, try to see what is different with some of the issues in the larger set.

Hi Warren,

Thank you for your reply. It seems like the bulk change option is working if we remove the AND development[pullRequests].all > 0 AND development[pullRequests].open = 0 part.

I'll try to test permissions as you mentionned just to make sure I have tested all scenarios.

Thank you!



I sent a support request to Atlassian and they have identified 2 bugs related to this issue:

This one is about the fact that the development field is producing invalid JQLs

and this one is about the fact that the invalid JQLs are causing the Bulk Edit to fail.

Thank you!


Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

189 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you