Bulk delete JIRA users from SQL database

Team,

We need to perform a user cleanup in our JIRA instance that uses SQL database. We would like to know if we can delete the users from databse table cwd_user directly.

Thanks.

1 answer

0 votes

Absolutely not.

Unless you are 100% sure you have captured and updated all the places a user id might have been used or it will try to refer to defunct user records and fall over in a steaming heap (you'll be reaching for backup tapes). 18 different tables last time I looked. Reporter, assignee, custom fields, watcher, voter, component and project leads, comments, the list goes on and on.

It would be far better to *attempt* to delete users with a Jelly script - that will delete users, but only the ones it is safe to delete

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,667 views 18 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you