Bulk change the issue type


When I want to bulk change the issue type, I cannot do this , due to a unclear error. The Retain tick box is greyed out, but the system  requests to enter the Fix Version. See attached screen shot.

May I ask you for instruction how to proceed ?

Thank you and best regards.

PeterScreen Shot 2015-09-15 at 13.47.16.png

3 answers

This may be due to the fact that fixVersion is a mandatory field in the destination issue type but not on the source issuetype.

Try these two things and see if helps.

  • Check if all issues moved have a fix version.
  • Do a bulk edit on all issues which were going to be moved and edit their fix Version to something.
  • Or make the fixVersion field non-mandatoryfor target issuetype and then do the bulk move.



0 vote

The error os clear to me - you have to fill in a fix version because it is mandatory for the issue type you are moving the issues to.

The greyed out retain option is probably there because you have one or more empty fix versions in the source issues (the field is mandatory, so you can't keep a blank) or you are moving to a different project, where there is a separate list of versions.

You could temporarily change the target project to make the fix version non-mandatory and put it back when you're done, but then you're going to end up with a load of broken issues that you'll need to put versions on before you can do anything with them.

Hi Pilar and Nic

Thanks for the hint. Having filtered for all issues with Fix Version = blank, I could update the field with a common fix version and then change the issue type.

Best regards

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,319 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot