I am looking for a way to alter a whole set of (Automation) rules at once. In other words, being able to add a component or alter a parameter in a set of rules without having to go into each rule and make the changes manually. Kind of like an automation for Automation...
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I’m not sure if the automation you need to update is from a Service Desk project or from the add-on Automation for Jira, so I’ll add a response for both:
For Jira Service Desk it’s not possible to bulk update automation. I searched for feature requests and similar cases but didn’t find anything that could help us.
Related to the add-on Automation for Jira, I searched for this option directly in the add-on on my test environment and also on their documentation, but also didn’t find this information.
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