Built-In Script runner "to Issue fields" problem in JIRA

I only have a tiny handle on programming so I'm relying on the built in scripts to generate a custom email since I don't want to mess up our velocity templates.

I want to email all users defined in a custom multi user picker field on a transition. I've tried entering both "customfield_99999" and the custom field name, but no names show up in the "To" field in the preview. The preview works fine otherwise.

An older question looks very similar: https://answers.atlassian.com/questions/45722/how-to-use-a-custom-user-picker-field-in-to-issue-fields-when-sending-a-custom-mail-with-script-runner. I wasn't sure if the given answer is applicable in my case, or if there's something I'm overlooking.

Is it possible to use a multi user picker field here?

8 answers

1 accepted

This widget could not be displayed.

(Closing my own old question)

It was indeed a bug from an older version - I think 2.0.6, and we were still on Jira 4.4 at the time. We've since upgraded both and the problem is gone.

Thanks Jamie - I would have been happy to give you the karma for the answer but I suspect you won't miss a few points. :)

This widget could not be displayed.

I'm having the same issue - I'm trying to pull an email address from a custom field in JIRA, but the "To" field is blank during a preview.

This widget could not be displayed.

hi!

do you have an answer?

This widget could not be displayed.

Which version of script runner are you using? I think there may have been a bug with that type of field in earlier versions.

This widget could not be displayed.

Jira 5.0.6

Script Runner 2.0.7

in my case:)

This widget could not be displayed.

Or you can upgrade, but the version of the plugin with the fix does not support jira 5.0, hence my instructions above.

This widget could not be displayed.

That's probably the version with the bug. If you open the jar with winzip or winrar or "jar xf", find the file SendCustomEmail.groovy, line 383 (about) should be:

addresses.add(cf.getValue(issue)?.emailAddress)

line 386:

addresses.addAll(cf.getValue(issue)?.collect{it.emailAddress})

You can make those changes then re-pack the jar (with winzip, winrar or jar).

This widget could not be displayed.

Oh, i'm absolutely happy now! Thank you so much, Jamie :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

143 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you