Bug Removes Calendar Entries Silently

Hi there,

We bought your Work Calendar for our local server and we also use it on cloud.

We have an issue with the cloud version - every 2-3 days an item logged earlier disappears.

This happens under this account/URL: https://lucidcx.atlassian.net/plugins/servlet/ac/my_work_calendar/calendar-page?project.key=UAD&project.id=10300 for the user jozsef.sas

How can we prevent this? 

Thanks,

Rudi Vaum

3 answers

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Hey Rudi,

I would recommend you to raise a support case at https://support.atlassian.com so one of atlassian cloud engineer's can better review this problem as they have access to your calendar and logs smile.

 

Thanks and Regards,
Lavitz - the guy that uses Confluence on Windows as a Hobby!

 

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Hi Lavitz,

If I understand correctly this addon is directly supported by the developer and this is the right place to get in touch with him?

Thanks

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I thought you meant team calendar and not work calendar.. facepalm me...

 

 

Yep, we might need to wait for the dev for assistance. In case he need logs to better understand this then you will need to reach atlassian support for the logs.

 

Sorry about that buddy smile.

Thanks and Regards,

Lavitz - the guy that uses Confluence on Windows as a Hobby!

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