I'm not sure why non-commercial users can't report bugs.
I was trying to give feedback for an issue and found that under help (bitbucket.org) the entry "Give Feedback" has no link. I think this is a bug.
Thank you for bringing this to our attention.
Our developers have been made aware of this issue in the past, and are still gathering feedback before implementing a fix. You can "Watch" this bug ticket for future updates:
The feedback link is not working in some areas of the Bitbucket Cloud UI, however - if you navigate to the repository view of your workspace, you can click the ? button and the give feedback option will work from here (subsitute workspaceID with the workspaceID in your Bitbucket Cloud URL):
Hope this helps.
- Ben (Bitbucket Cloud Support)
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