Boards just disappeared from screen

We a group are working in a project using Jira, all of us have developer administrator access and all of us can see the board or the active sprints. All of a sudden, from one day to another, the button that allows us to see the active sprint borad has disappeared and only the leader can see it now. There is no known way to take it back, before all of the members of the group were able to see it and modify tasks.

Can anyone help with that?

1 answer

Hi Eduardo,

Is this a Cloud instance or an on-premise instance and can you confirm your team has JIRA Software access?  Also, if you run a query to find the Sprint do you see issues in the Sprint:

sprint="Name of Active Sprint"

In addition to the above information a screenshot of the left sidebar from the board would be helpful.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,089 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot