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When emailing issues in many of my customers have internal distribution lists that they have asked use to email. This creates a user account in JIRA, which results in multiple JIRA updates being sent to customers.
Is there away only allow updates to be sent once ?
Is there away to block distribution lists from becoming "Customer"/User account?
Is there away to only allow "approved" customer accounts to receive emails ?
Some other way of blocking these distribution lists from being recorded in JIRA ?