I have connected our Jira OnDemand instance with our Bitbucket account.
If I make a commit on a repo to BitBucket with the ABC-01 reference to an issue, bug, feature etc this commit log appears within the Issue on Jira under the Activity tab but does not action the issue e.g. a Commit like "ABC-01 #close this issue has been fixed" appears but does not close the issue.
Is there something further I need to do or setup to get the actions working?
More than likely, its one or more of the following symptoms:
Symptom1: The email address cannot be found in JIRA
Solution1: Update email for either JIRA user or DVCS user.
Symptom2: There are more users in JIRA with the same email address.
Solution2: As emails are used to map to JIRA users, they should be unique in JIRA to have the feature working.
Symptom3: The email address is not configured in Git or Mercurial.
Solution3: User should configure an email address in .hgrc or .gitconfig.
Symptom4: User doesn't have permission to log work.
Solution4: Grant user permission to log work in Jira.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs