We recently upgraded to JIRA 6.4.3 and Tempo Timesheets 7.12.1
Now when we create a worklog, the billing code drop down is still present, but does not default correctly:
Both of these behaviors were working when we were on older versions of JIRA and Tempo. Is there a setting that I have missed?
I am unable to reproduce this issue on JIRA 6.4.1 and Tempo Timesheets 7.12.1.
Can you please verify that the account is not connected with more then one project?
If this is still an issue after verification please create a customer support issue in our support system so that we may better investigate this with you: https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support
The account is indeed connected with more than one project, but this particular project is only connected with a single account, so I would have expected that account to be selected when you log work.
See the screenshots below (on Chrome on a Mac). Would it matter that this project and account existed before we upgraded from JIRA 5.1?
When I first open the "log work" screen:
Screen Shot 2015-05-28 at 4.50.14 PM.png
And the list of available billing codes:
Screen Shot 2015-05-28 at 4.50.21 PM.png
Please create a customer support issue in our support system so that we may better investigate this with you: https://tempoplugin.jira.com/wiki/display/JTS/Getting+Help+and+Support
Our support issues are restricted so that delicate information can be shared via this channel.
Please attach a screenshot of the Account navigator to the customer issue
Please also attach a screenshot of everything that starts with com.tempoplugin.tempo from Application Properties in System info, from System Administration.
Please also attach a screenshot of the account custom field in the issue view.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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