Best way to migrate away from Crowd

[Ryan d'Eon]

Hello,

We started up with a few different Atlassian products, and used Crowd to make everything easier. Now the evaluation licenses are lapsed, and we only really want to keep going with Jira for now.
Everything is still set up with Crowd, but now I'm unable to log into Crowd admin. How should I change over to only using the internal Jira user directory? Would the internal directory have kept up with the crowd one, so I can just change the settings, or will some kind of import be necessary?

Thanks

[C_ Faysal · Accepted solution]

hi

there is a KB on that topic

https://confluence.atlassian.com/display/DOC/Reverting+from+Crowd+or+JIRA+to+Internal+User+Management

good luck

[George Michael]

this is for confluence, not jira

[Jobin Kuruvilla [Adaptavist]]

You will have to import the users. JIRA only stores a cache of the users coming from Crowd.

[George Michael]

how do you import crowd users into JIRA? michael.blake@cgfederal.com