Best template for scheduled IT maintenance tasks

Linda Korpås April 22, 2024

I am looking at creating a project in Jira for scheduling and keeping track of IT maintenance tasks. To schedule and assign tasks that are planned and needs to be handled at a certain interval and that we need a record of that it has been done , when and by whom. 

I am thinking that the workflow can be pretty simple, just Todo - In progress - Done, or something like that,  but also with the possibility to schedule tasks and automatically send out the actions to an assignee at a predefined time (x number of days before due date). 

 

Does anyone know a good project template for this kind of project? or would you just start from a blank project?

 

Thanks!

 

 

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Josh Costella
Community Leader
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April 22, 2024

Hi @Linda Korpås 

I would just start with a Kanban project under Software development. It has the workflow you are looking for. And then I would take a look at the automation library: https://www.atlassian.com/software/jira/automation-template-library/auto-assign

https://www.atlassian.com/software/jira/automation-template-library#/rule/9918938

I've seen the type of automation you are looking for implemented many times.

kanban.png

Linda Korpås April 23, 2024

Thank you! I will start with the Kanban project and take a look at these automations.

BR

Linda

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Sebastian Krzewiński
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2024

Hi @Linda Korpås 

 

I don't know any template. IMO you can start with default one and modify if it will be needed.

 

Regards,

Seba

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