Behaviours doesn´t work after upgrade

[Benjamin Mahler]

Hi,

we upgraded to JIRA 7 from v6.4.11 to v7.1.4 and ScriptRunner form v4.1.3.15 to v4.3.4. Since then some of the behaviour scripts (triggered at ticket creation) doesn´t work anymore. If I remove the following script evertything works as it should. But we need this script.

I have activated the logging but there are no errors in the log.The script validation say: unable to resolve class FormField. I have tried to switch from FormField to def - it does not work.

image2016-7-4 15:45:53.png

Any idea how to solve this issue?

Kind regards, Benjamin

FormField FieldKategorie11507 = getFieldById ("customfield_11507")  
FieldKategorie11507.setHelpText("<script type=\"text/javascript\">FieldKategorie11507_Value=document.getElementById(\'customfield_11507\');\

  FieldTechnPL_1=document.getElementById(\'customfield_12002\').parentNode;\

  FieldTechnPL_2=document.getElementById(\'customfield_12002\');\

  FieldFachlPL_1=document.getElementById(\'customfield_12003\').parentNode;\

  FieldFachlPL_2=document.getElementById(\'customfield_12003\');\

  FieldLinkKPLaufwerk_1=document.getElementById(\'customfield_12004\').parentNode;\

  FieldLinkKPLaufwerk_2=document.getElementById(\'customfield_12004\');\

  FieldLinkAlfi_1=document.getElementById(\'customfield_11401\').parentNode;\

  FieldLinkAlfi_2=document.getElementById(\'customfield_11401\');\

  switch(FieldKategorie11507_Value.value){case\'11222\':\

  var value=\"gginf22\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value = \"\";\

  break;\

  case\'11223\':\

  var value=\"gginf22\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value = \"\";\

  break;\

  case\'11226\':\

  var value=\"rmb10004526\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').show();\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').show();\

  FieldLinkKPLaufwerk_1.style.display=\'\';\

  FieldLinkAlfi_1.style.display=\'\';\

  break;\

  default:\

  var value=\"-1\";\

  AJS.\$(\"#assignee-field\").val(value);\

  AJS.\$(\"#assignee\").find(\":selected\").data(\"descriptor\").model()[0].value=value;\

  AJS.\$(\"#customfield_12002\").closest(\'div.field-group\').hide();\

  FieldTechnPL_2.value=\"\";\

  AJS.\$(\"#customfield_12003\").closest(\'div.field-group\').hide();\

  FieldFachlPL_2.value=\"\";\

  FieldLinkKPLaufwerk_1.style.display=\'none\';\

  FieldLinkKPLaufwerk_2.value=\"\";\

  FieldLinkAlfi_1.style.display=\'none\';\

  FieldLinkAlfi_2.value=\"\";\

  break;}</script>")

[Benjamin Mahler]

Hi @Jamie Echlin [Adaptavist],

how do I solve this issue?

Regards, Benjamin

[Benjamin Mahler]

Hi Jamie,

the script validation is ok now

But i am still not able to create tickets. I stuck at the creation screen. Clicking the create button does nothing and I can see timeouts in the logs. If I remove this script everything works. Other scripts are working at the same time, though.

Regards, Benjamin

[JamieA]

it's easier if you would comment on answers rather than creating new answers.

Please could you check your javascript logs by pressing f12? It might be easier to give them to us privately which, you can do by raising a ticket at https://productsupport.adaptavist.com/servicedesk/customer/portal/2

[JamieA]

can you try with the import:

import com.onresolve.jira.groovy.user.FormField