There is support for communicating with Zendesk but not yet support for working with Beetil; when can we expect to see a plugin for Beetil like there is for Zendesk?
Agree with Luke,
JIRA is great for development management, but in terms of business services desks that are ususally on the receiving end of new issues, opportunities or projects... Beetil is the most business friendly solution out there.
Combine the two and I will run all my businesses on this combination - make business and development happy.
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