Be able to assign a Jira by email by Component


We have one general project (System) and one component inside of it (Helpdesk).

We want to send e-mails to and assign it to the Lead of the Component, not to the general project.

Is it possible?

I think it is not easy, but it would be awesome having to email addresses and assign issues to the general project or the component depends on where it is received.


1 answer

Hi Estefania,

This isn't possible with JIRA out-of-the-box, but it may be possible with the JIRA Enterprise Mail Handler plugin -

It doesn't say explicitly if you can assign to a component lead, but I wouldn't be surprised if it did. If you go this route, let us know here if the plugin works for your case.


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