Is there any way to update multiple Jira tickets, preferrably by uploading an Excel spreadsheet. Ideally, I could download a list of tickets from a filter, modify them and then upload the spreadsheet to make the updates to the tickets.
Why? I need to let a software-as-a-service vendor respond to defects logged in our in-house Jira (behind the firewall) without giving the vendor internal network access. Would like to avoid having to rekey each ticket update.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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