Base URL in System Config - will not accept same URL as used to access product.

JIRA 5.0 installed and configured for SSL. As I access the login page at https://<fully qualified="" linux="" server="">:8443 and login, the base URL in the System General Configurations is set to https://server-shortname:8443. When accessing some links within the JIRA product within the dashboard - I get a 404 - Not Found and the URL is changed to https://server-shortname:8443. The base url will not allow me to change it to the https://<fully qualified="" linux="" server="">:8443.

Am sure this is a configuration - please help.



2 answers

Hi James

Regarding rfc1738, it doesn't seems to be a valid URL (<fully qualified="" linux="" server="">) address. So, perhaps you should have to create a reverse proxy role or any other TCP layer 7 workaraound.


Paulo Renato

The base URL in the System General Configuration does not determine the URL where you can access to Jira.
It is useful, in particular, for notification mails (where a link to Jira is proposed, with this base url).

The URL that determines where you can access to your Jira is defined in your web server (Tomcat, or other). You should customize your access URL here, and not in Jira.

However, please don't forget that a wrong base URL could impact to bad gadgets and reports functions.

You are absolutely right Paulo. The Jira base URL is very important to the good Jira behavior.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

879 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you