Bamboo user unable to login

Bamboo user unable to login since LDAP password change. Neither the new or old password work.

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Do you get any errors in the log files of Bamboo? Again check to ensure the {{HOME/xml-data/configuration/atlassian_user.xml}} file is well formed or has not changed in conformity with the guide https://confluence.atlassian.com/display/BAMBOO/Integrating+Bamboo+with+LDAP

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