Balsamiq Mockups is INCOMPATIBLE for DATA Center version of JIRA

Reetesh Kumar October 5, 2014

Hi,

 

We are using JIRA version 6.3.6 and "Balsamiq Mockups version 2.2.22". It seems that it is not compatible with Data Center versions of JIRA.

 

We need the "Balsamiq Mockups plugin" which should compatible with JIRA Data center. We are blocked due to this issue. Kindly let us know that by when can we get this "Balsamiq Mockups plugin" which will be compatible with JIRA Data center.

 

Please find the attached screenshot for "Balsamiq Mockups" INCOMPATIBLE message with our JIRA version 6.3.6.

 

Regards,

Reetesh Kumar

 

BalsamiqMockups-INCOMPATIBLE-DATACenter.png

4 answers

2 votes
Salvatore _Sax_ Cammarata October 6, 2014

We have just released a new version that should fix the incompatibility problem (2.2.23). For some reason the previous version had the project descriptor not correctly updated to reflect the Data Center compatibility.

Thanks Carlos for the help and sorry for the snag!

0 votes
Carlos Khatchikian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 6, 2014

There are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml.

Sample:

 

<plugin-info>
<description>${project.description}</description>
<version>${project.version}</version>
<vendor name="${project.organization.name}" url="${project.organization.url}" />
<param name="atlassian-data-center-compatible">true</param> </plugin-info>

 

The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page.

Hope this helps.

0 votes
Salvatore _Sax_ Cammarata October 5, 2014

Hi,
I am Sax from Balsamiq. Sorry for the snag, but as far as I know the 2.2.22 version of the plugin is Data Center compatible as listed in the Marketplace.

Please contact us directly at support@balsamiq.com so we can investigate more the issue. 

 

Screen Shot 2014-10-06 at 16.45.40.png

Carlos Khatchikian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 6, 2014

@Salvatore Cammarata there are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml Sample: {code} <plugin-info> <description>${project.description}</description> <version>${project.version}</version> <vendor name="${project.organization.name}" url="${project.organization.url}" /> <param name="atlassian-data-center-compatible">true</param> </plugin-info> {code} The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page. Hope this helps.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2014

I think you need to request the update from the vendor.  We're a community of end-users like yourself, not the writers of this plugin (although they probably are here too)

Suggest an answer

Log in or Sign up to answer