Balsamiq Mockups is INCOMPATIBLE for DATA Center version of JIRA

Hi,

 

We are using JIRA version 6.3.6 and "Balsamiq Mockups version 2.2.22". It seems that it is not compatible with Data Center versions of JIRA.

 

We need the "Balsamiq Mockups plugin" which should compatible with JIRA Data center. We are blocked due to this issue. Kindly let us know that by when can we get this "Balsamiq Mockups plugin" which will be compatible with JIRA Data center.

 

Please find the attached screenshot for "Balsamiq Mockups" INCOMPATIBLE message with our JIRA version 6.3.6.

 

Regards,

Reetesh Kumar

 

BalsamiqMockups-INCOMPATIBLE-DATACenter.png

4 answers

We have just released a new version that should fix the incompatibility problem (2.2.23). For some reason the previous version had the project descriptor not correctly updated to reflect the Data Center compatibility.

Thanks Carlos for the help and sorry for the snag!

0 vote

I think you need to request the update from the vendor.  We're a community of end-users like yourself, not the writers of this plugin (although they probably are here too)

Hi,
I am Sax from Balsamiq. Sorry for the snag, but as far as I know the 2.2.22 version of the plugin is Data Center compatible as listed in the Marketplace.

Please contact us directly at support@balsamiq.com so we can investigate more the issue. 

 

Screen Shot 2014-10-06 at 16.45.40.png

@Salvatore Cammarata there are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml Sample: {code} <plugin-info> <description>${project.description}</description> <version>${project.version}</version> <vendor name="${project.organization.name}" url="${project.organization.url}" /> <param name="atlassian-data-center-compatible">true</param> </plugin-info> {code} The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page. Hope this helps.

0 vote

There are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml.

Sample:

 

&lt;plugin-info&gt;
&lt;description&gt;${project.description}&lt;/description&gt;
&lt;version&gt;${project.version}&lt;/version&gt;
&lt;vendor name="${project.organization.name}" url="${project.organization.url}" /&gt;
&lt;param name="atlassian-data-center-compatible"&gt;true&lt;/param&gt; &lt;/plugin-info&gt;

 

The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page.

Hope this helps.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

179 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you