Balsamiq Mockups is INCOMPATIBLE for DATA Center version of JIRA

Hi,

 

We are using JIRA version 6.3.6 and "Balsamiq Mockups version 2.2.22". It seems that it is not compatible with Data Center versions of JIRA.

 

We need the "Balsamiq Mockups plugin" which should compatible with JIRA Data center. We are blocked due to this issue. Kindly let us know that by when can we get this "Balsamiq Mockups plugin" which will be compatible with JIRA Data center.

 

Please find the attached screenshot for "Balsamiq Mockups" INCOMPATIBLE message with our JIRA version 6.3.6.

 

Regards,

Reetesh Kumar

 

BalsamiqMockups-INCOMPATIBLE-DATACenter.png

4 answers

We have just released a new version that should fix the incompatibility problem (2.2.23). For some reason the previous version had the project descriptor not correctly updated to reflect the Data Center compatibility.

Thanks Carlos for the help and sorry for the snag!

0 votes

I think you need to request the update from the vendor.  We're a community of end-users like yourself, not the writers of this plugin (although they probably are here too)

Hi,
I am Sax from Balsamiq. Sorry for the snag, but as far as I know the 2.2.22 version of the plugin is Data Center compatible as listed in the Marketplace.

Please contact us directly at support@balsamiq.com so we can investigate more the issue. 

 

Screen Shot 2014-10-06 at 16.45.40.png

@Salvatore Cammarata there are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml Sample: {code} <plugin-info> <description>${project.description}</description> <version>${project.version}</version> <vendor name="${project.organization.name}" url="${project.organization.url}" /> <param name="atlassian-data-center-compatible">true</param> </plugin-info> {code} The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page. Hope this helps.

0 votes

There are 2 places where you make your plugin DC compatible. One is in the UI of Marketplace and the other one is in the atlassian-plugin.xml.

Sample:

 

&lt;plugin-info&gt;
&lt;description&gt;${project.description}&lt;/description&gt;
&lt;version&gt;${project.version}&lt;/version&gt;
&lt;vendor name="${project.organization.name}" url="${project.organization.url}" /&gt;
&lt;param name="atlassian-data-center-compatible"&gt;true&lt;/param&gt; &lt;/plugin-info&gt;

 

The main difference is that one is the label that appears in Marketplace and the atlassian-plugin.xml is the one we check in the "Manage add-ons" page.

Hope this helps.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,942 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot